If I add a user to my Dimplex Hub via the Dimplex Control app, how are they notified?

Applicable to models:  Dimplex Hub, Dimplex Control App

  

 The user that you add to your Hub will be sent a push notification if they have an account with the Dimplex Control app installed. To accept the invitation, they can tap on the "notifications" icon in the navigation bar at the bottom of the screen.


If the user you have invited does not have a Dimplex Control account already, or the app is not installed, they will receive an email to their email address informing them that they have been invited to access your Hub. If they download the app and register an account with the email address that you invited, they will have a notification when they log in.



Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321


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