Quantum Series A to F has error code 002. What does this mean?

SERVICING AND REPAIRS

WARNING – Servicing and product repairs should only be undertaken by the manufacturers approved service agent or a similarly trained or qualified person, using only exact manufacturer approved spare parts. 

Fault Meaning

Error 002 means that the room temperature sensor is misreading. If the error occurs within 1 minute of power on, then it is likely it is a genuine fault and the room thermistor connection checked and if needed, changed out.


Remedy

The heater will require an engineer to visit, with parts 11031 & QMKIT1 as it could be the Room Temperature sensor or the Charge Controller at fault. 


Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321


Applicable models

QM050 QM070 QM100 QM125 QM150




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