The TRM & CTR towel rails must be hard wired to a flex outlet / isolation switch. The product must never be wired to a 3 pin BS1363 mains plugtop.
Require additional help? Please follow link below
https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321
Applicable to models: TRM21W4, TRM14W5, TRM21W5, TRM28W5, TRM21C4, TRM14C5, TRM21C5, TRM28C5, CTR7W, CTR7C, CTR10W, CTR10C, CTR12W, CTR12C
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